Competition Terms

The terms set out below apply generally to the competitions that Zilch operates from time for time. For terms relating to a specific competition please scroll further below.

  1. Our prize draws are open to all UK residents aged 18 years or over, except our employees, their families, agents or any third party directly associated with administration of the prize draw.
  2. The prize draws are free to enter unless stated otherwise.
  3. Each prize draw shall be open for a specific time period. Entries received after this time period will not be counted or considered.
  4. We accept no responsibility for any incomplete entries or any entries not successfully completed due to a technical fault of any kind.
  5. A winner for a prize draw will be chosen by a random draw or, where there is any element of subjective judgment, by an independent judge, on the day of each draw.
  6. The winner will receive the prizes advertised on Zilch’s social media, via email or mailshot, or via an approved third party’s social media that relates to the competition.
  7. The winner will be notified by email or via social media (using the details provided at entry) as soon as practicable after the date of the relevant prize draw and must provide a postal address, email address and contact number to claim their prize. If a winner does not respond to Zilch within 5 days of being notified, then the winner’s prize will be forfeited, and we will be entitled to select another winner in accordance with the process described above.
  8. The prize will be sent to the winner by post within 14 days of being notified of their win. If the prize is a voucher/Zilch credit it will be sent via email within 14 days.
  9. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
  10. Our decision regarding any aspect of a prize draw is final and binding and no correspondence will be entered into about it.
  11. We must either publish or make available information that indicates that a valid award has taken place. To comply with this obligation for social competitions, we will post the name of any winners to social media on the day after each prize draw is carried out. Additionally for all competitions we will send the surname and county of prize winners to anyone who contacts us via our customer service team (via our purple support button located at the bottom of our FAQ’s page). If you object to such information being published or made available, please contact us via our customer support team. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request.
  12. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. We reserve the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
  13. We reserve the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so
  14. Insofar as is permitted by law, we, our agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by our negligence, our agents or distributors or that of their employees. Your statutory rights are not affected.
  15. Personal data supplied during the course of this promotion will only be processed as set out in these terms and our privacy policy.
  16. Each prize draw will be governed by English law and entrants to each prize draw submit to the jurisdiction of the English courts.
  17. The promoter of this prize draw is Zilch Technology Limited of 111 Buckingham Palace Road, London, England, SW1W 0SR.

Get two return EU flights for £70 if you are one of the first 100 people who spend £400 via Zilch Travel on Hotel and Flight+Hotel T&Cs apply
Terms and Conditions of use of the Reward
REWARD
N.1 Voucher code valid to book two round trip flights from the UK to the EU for 2 passengers, at the cost of £70
T&Cs: How to use the reward

Voucher to be used from: 01/02/2026 – 30/06/2026

Dedicated website: promo.zilch.travel
Period of travel: up to 30/06/2027
Only round-trip UK to EU flight combinations from the selection provided on the landing page can be booked.

The customer should complete the checkout page by:

  • Filling in the customer’s/passengers’ details
  • Inserting the voucher code received in the dedicated field
  • Paying a mandatory fixed fee of £70 through Zilch Card

Any extra additional expenses related to the flights (such as luggage, web-checking, insurance, etc.) are not included in the fare and can be added as post-sales services or by contacting the airline directly.

Notes

  • Please note that a minimum spend of £400 on Hotel or Flight+Hotel is required to be eligible for the reward.
  • This offer is limited to the first 100 orders with a minimum spend of £400 made after 07/01/2026.
  • The booking must include 2 passengers (at least 1 should be an adult) and can be completed only by paying the mandatory fixed fee of £70 by Zilch Card.
  • The voucher code can be used to book any UK to EU round-trip flight combination from the selection provided on the landing page.
  • Minors cannot travel unaccompanied and must fly with an adult. Any additional minor or infant could be booked on the same flight through a separate reservation on zilch.travel or by contacting the airline directly. Related costs are to be borne by the customer and may vary depending on the selected fare. Additionally, children aged 2 years and older may incur a fixed fee to link the booking PNRs. The airline might request specific data or credentials, which customers can find in their Private Area. We recommend completing this process as soon as possible after receiving the confirmation email to ensure the best fare and seat availability.
  • Each code is valid for a single use and will be redeemed once the booking is finalized.
  • Only one code can be used per booking and cannot be used with any other vouchers issued in a promotional or refund capacity.
  • The voucher code is non-transferable, non-refundable, and has no cash value. It cannot be replaced in the event of loss or theft, nor exchanged for money, goods, or services.
  • It cannot be used to acquire post-sale services once the booking is confirmed.
  • No changes can be done on the booking after the confirmation.
  • No refunds are allowed for the flights booked

Refer a friend
Refer a friend to receive £5 in Rewards for each successful referral and be entered into a bonus Reward draw where you and your friend could each receive up to £95 in additional Rewards, making the total possible Reward £500 per person. To take part, open the Zilch App, go to Account, select Refer and earn, and share your invite link (the “Referral Link”) with your friends. A referral is successful once your friend registers using your Referral Link. £5 in Rewards will be added to your account within one day of successful registration. You and your referred friend will also be entered into a bonus Reward draw and may receive a bonus Reward between £5 and £495 in Rewards, allocated at random. Some participants may receive no bonus Reward and only the standard £5 Reward; the total value of Rewards will not exceed £500 per successful referral. Any bonus Rewards will be added within 14 days of successful registration. After you have made 50 successful referrals, the Reward will be limited to £5 in Zilch Rewards for both you and the friend you refer, and no bonus Reward will be available. Rewards are non-transferable, non-exchangeable, and have no cash alternative. Zilch may withhold Rewards in cases of suspected misuse or gamification and may amend or withdraw this promotion where reasonably necessary. Campaign launches at 15:00 on 11/05/2026 and ends at 12:00 on 08/06/2026. Promoter: Zilch Technology Limited.

Reward Value (£)Probability
589.5%
105.0%
205.0%
5000.5%

Zilch iPhone 17 Social Media Giveaway Terms and Conditions
Start date 2nd June 2026 12pm and end date 16th June 2026 11.59pm

1. Promoter
The promoter of this giveaway is Zilch Technology Limited with registered address of 111 Buckingham Palace Road, London, SW1W 0SR, company number 11488502 (“Zilch”).

2. Eligibility
This giveaway is open to residents of the United Kingdom aged 18 years or over at the date of entry. Employees, contractors and agents of Zilch, their immediate families and household members, and anyone professionally connected with the giveaway are excluded. Internet access and a valid public Instagram account are required. Entries made through agents, third parties, organised groups or automated means are not permitted. This giveaway is not open to individuals under the age of 18. Zilch does not knowingly collect personal data relating to children in connection with this giveaway.

3. Promotional Period
The giveaway opens at [start time] on [start date] and closes at [end time] on [end date] (the “Promotional Period”). Entries received outside the Promotional Period will not be valid.

4. How to Enter
To enter, during the Promotional Period participants must:
a) comment on the designated giveaway post on Zilch’s Instagram account @zilch (the “Giveaway Post”); and
b) tag another user in the comment section; and

c) be following Zilch’s Instagram account. 
Multiple entries are permitted. Each valid comment tagging a different Instagram user will count as one entry, provided the participant continues to follow Zilch’s Instagram account for the duration of the Promotional Period. Duplicate tags, repeated comments tagging the same user, incomplete entries, or comments that are deleted before the end of the Promotional Period may not be counted.

No purchase is necessary. Standard internet and data charges may apply. The participant’s Instagram account must follow @zilch and leave the comment up until the winner announcement so the entry can be verified.

5. Entry Requirements and Conduct
Entries must not contain any content that is unlawful, infringing, defamatory, obscene, hateful, harassing, or otherwise inappropriate, or that promotes third-party brands, products or services. Zilch may, at its sole discretion, disqualify any entry that breaches these terms, appears to manipulate the entry process, or is otherwise unfair to other participants.

6. Prize
There is one prize consisting of one Apple iPhone 17, model A3520, 256GB in the colour black, with a UK plug/charging cable where applicable (the “Prize”). The Prize excludes accessories, network contracts, SIM cards, insurance, data, and any other costs or expenses not expressly stated. The Prize is as stated, non-transferable, non-exchangeable and no cash or other alternative will be offered. If the specified model or colour is unavailable for reasons beyond Zilch’s control, Zilch reserves the right to award a prize of equal or higher value of a substantially similar specification.

7. Winner Selection and Notification
At the end of the Promotional Period, one winner will be selected at random from all valid entries using a verifiably random computer process, a third-party Instagram giveaway comment picker tool, or another equivalent third-party random selection tool. The tool may scan the Giveaway Post comments and related Instagram entry information for the purpose of identifying valid entries and randomly selecting a winner. Zilch will notify the provisional winner as soon as practicable by direct message to the Instagram account used to enter. The provisional winner must respond within 5 days of the notification with their full name, age confirmation, UK delivery address and any other details reasonably required to verify eligibility and arrange delivery. If the provisional winner does not respond in time, fails verification, or declines the Prize, Zilch reserves the right to disqualify that entrant and select an alternative winner using the same process. Zilch may request reasonable proof of identity and eligibility (for example, a copy of a passport or driving licence and proof of UK address).

8. Delivery
The Prize will be delivered to a UK address provided by the verified winner within approximately 14 days of verification, subject to stock and delivery provider availability. Risk in the Prize passes on delivery. Title passes on delivery, subject to these terms. Zilch will not be responsible for delays or failures in delivery outside its reasonable control, including acts of carriers. Zilch is not liable for any import, customs or similar charges.

9. Publicity and Winners’ Details
The winner’s surname and county may be made available on request for 1 month after the end of the Promotional Period by emailing [email protected], subject to the winner’s right to object or to request limited disclosure. If you object to your surname and county being made available, please inform Zilch when you claim the Prize. In such circumstances, Zilch must nevertheless provide the information and winning entry to the Advertising Standards Authority on request. The winner may be asked, but is not obliged, to participate in reasonable publicity relating to the giveaway.

10. Data Protection
Zilch is the controller and responsible for personal data processed in connection with this giveaway.

Zilch will collect, use, store, process or transfer personal data of participants, including but not limited to Instagram handle, name, and contact details, for the purposes of administering the giveaway, verifying eligibility, contacting the winner, and fulfilling the Prize. This may include any verification information reasonably required to confirm eligibility. Zilch uses this personal data to administer the giveaway, verify valid entries and eligibility, select and contact the winner, arrange delivery of the Prize, prevent fraud, misuse or abuse of the giveaway, respond to complaints, disputes or regulatory requests, and maintain records relating to the administration of the giveaway.

Because entrants must tag another Instagram user to enter, Zilch may incidentally process the tagged user’s Instagram handle as part of the entry comment. Tagged Instagram handles will only be used to validate entries and administer the giveaway. Zilch will not contact tagged users or use tagged handles for direct marketing, profiling, credit assessment, affordability assessment, custom audiences or lookalike audiences.

Zilch uses Wask, a third-party Instagram giveaway comment picker tool, to scan the Giveaway Post comments and randomly select a winner from valid entries. In order to do this, Wask may process publicly available Instagram information connected to the Giveaway Post, including Instagram handles, public comments and tagged Instagram handles. Any processing carried out by Wask will be subject to Wask’s own privacy notice, available at https://www.wask.co/privacy-policy.

The lawful basis for processing of the personal data of participants is Zilch’s legitimate interests in administering and protecting the integrity of the giveaway, verifying eligibility, preventing fraud or misuse, responding to complaints or regulatory requests, and maintaining appropriate records. Personal data will be handled in accordance with applicable data protection laws, including UK GDPR and the Data Protection Act 2018. The terms of Zilch’s privacy notice, available at https://www.zilch.com/uk/privacy-notice/, will also apply to entrants of this giveaway to the extent applicable to the personal data processed in connection with the giveaway.

Personal data may be shared with, or made accessible to, third parties involved in administering the giveaway, including Wask or another equivalent random selection tool used to select the winner, prize fulfilment partners, delivery providers, and regulators or competent authorities where required. Zilch does not intend to export or retain non-winner entry data from Instagram after the winner has been selected, except where reasonably required to administer the giveaway, evidence the winner selection process, handle complaints, disputes, legal claims or regulatory requests, or comply with legal or audit requirements. Any non-winner data processed by Wask or another third-party selection tool will be handled in accordance with that third party’s own privacy notice. Winner data may be retained by Zilch for up to 6 years for legal and audit purposes, after which it will be securely deleted unless a longer period is required by law. 

Individuals have rights under data protection laws in relation to their personal data, including rights of access, rectification, erasure, restriction, objection and portability, subject to applicable legal conditions and exemptions. Individuals also have the right to complain to the Information Commissioner’s Office.

Questions about how personal data is used, or requests to exercise data protection rights, can be sent to [email protected].

11. Instagram
This giveaway is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta. By entering, participants release Instagram and Meta from any liability arising from or in connection with this giveaway. Participants are providing information to Zilch, not to Instagram or Meta.

12. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. Subject to the foregoing, Zilch is not responsible for and accepts no liability for: entries lost, delayed, misdirected or not received; technical, hardware or software failures, network or platform errors or unavailability; user errors; or any loss, damage or injury arising from participation in the giveaway or acceptance or use of the Prize, to the extent permitted by law. Consumer statutory rights are not affected.

13. Moderation, Fraud and Disqualification
Zilch may refuse to award the Prize or withdraw entitlement where it reasonably suspects an entrant of breaching these terms, engaging in fraud, dishonesty, or any unlawful or improper conduct, including creating multiple or fake accounts, using bots or scripts, or interfering with the operation of the giveaway or Instagram. Zilch’s decisions are final and no correspondence will be entered into.

14. Cancellation and Variation
If the giveaway is not capable of being conducted as planned for reasons beyond Zilch’s reasonable control, including but not limited to pandemics, acts of God, war, strikes, technical failures or changes to Instagram’s policies, Zilch reserves the right to cancel, terminate, modify or suspend the giveaway or these terms on reasonable notice where practicable. Any material changes will be communicated by an update to the Giveaway Post or via Zilch’s Instagram account.

15. General
By entering, participants agree to be bound by these terms and conditions. If any provision is found invalid or unenforceable, the remainder shall remain in full force and effect. Failure by Zilch to enforce any provision shall not constitute a waiver. These terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising in connection with these terms or the giveaway. Consumers resident in Scotland or Northern Ireland may additionally bring proceedings in their local courts.

16. Contact
Questions about the giveaway or these terms should be directed to [email protected].