Cookie Notice

Our website uses cookies to distinguish you from other users of our website. This helps make our website work, or work more efficiently, give you a better browsing experience and improve our site and product.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and allow a website to recognise a particular device or browser.

There are several types of cookies:

Session cookies are set at the start of a visit and remain active only while that visit continues. They primarily support navigation through the site as they remember which pages you have been on and what interactions you may have had with the site already (e.g. putting items in a shopping basket). These cookies are normally deleted automatically when you close your browser.

Persistent cookies are set during a first visit to a site but will carry an expiry date or time. This cookie will remain on your device until either you clear your cookies, or the expiry is reached. We use these cookies to remember you to enable one click sign in on authenticated browsers. These can also be used for analytical purposes to track visits over time, for example we could see how many people visited a particular page and then came back to view it again later.

Most of the cookies we use on our website are “persistent” cookies. This means that they remain on your device until you erase them, or they expire. The rest of these cookies are “session” based which are more temporary in duration. This means they will be erased when you close your internet browser.

First Party cookies are anything which help perform functions related to the operational functionality of Strictly necessary, functional first party cookies are used to remember your site preferences, such as remembering you when you return to our site via the same browser and generally improving your browsing experience.

Third-Party cookies are any cookie which don’t belong to the domain, Some web pages can feature content from third-party domains such as banner ads. This is why you might sometimes see a banner ad for Zilch when you visit external pages after coming to our site. Other sites may also set cookies and other similar technologies, such as pixels to help provide you with a better, faster, and safer experience or to tailor your experience on their platforms.

What type of cookies we use?

Our uses of cookies fall into the following general categories:

Necessary cookies. These cookies are strictly necessary for our website to operate and are placed on our website by default. These cookies include, for example, cookies that enable you to log into secure areas of our website such as your account, remember your login state, identify irregular site behaviour, prevent fraudulent activity and improve security. We may also use a cookie that remembers your consent preferences so that your preferences are respected on subsequent visits to our site.

Functional cookies. These are used to recognise you when you return to our website. This enables us to remember your preferences (for example, your choice of language or region), and give you a more tailored experience. These cookies may be set by us or third-party providers whose tools and services are added to our website.

Analytics and Performance cookies. These allow us to understand how visitors interact with our site. The cookies help provide information on the number of visitors, traffic source and see how visitors move around our website when they are using it. This helps us improve the way our website works, deliver a better user experience, for example, by ensuring you are finding what you are looking for easily.

Advertising cookies. These cookies enable us, along with our digital partners to build a profile of your interests and show you relevant adverts on other sites. These cookies record your visit to our website, the pages you have visited, the links you have followed, and helps us measure the effectiveness of our advertising campaigns.

For more information about each cookie, please see our Consent Preferences Banner.

Please note, other third parties may also use cookies to track you across different websites. We have no control over these cookies. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies, performance cookies or advertising cookies.

Duration of the cookies

The length of time stored depends on each cookie. For the cookies we use in our site, this is generally between a few minutes and up to two years.

How to manage your cookies preferences

You can manage your cookie preferences through our pop-up banner that appears when you first visit our site, or you can change your cookie preferences at any time by clicking on the cookie icon that you can find on the bottom left side of our website.

You can also manage your preferences by changing your browser settings on your device to refuse the use of all or some cookies. However, if you use your browser settings to block all cookies (including necessary cookies) you may not be able to use all or some parts of our website.

Find out how to manage cookies on popular browsers:

Last updated: February 2024