We all buy things but change our minds. And the great thing is that with Zilch getting a refund is hassle free.
Refund your order as you normally would online or in-store. As soon as we receive your refund from the store, we will check whether you have an outstanding balance on your purchase.
Full Refunds:
If you’ve returned your entire order and the full order has been refunded, all future payments will be cancelled and any payments made will be refunded.
Partial Refunds:
If you’ve returned some items in your order and received a refund, we’ll apply this to your instalments to reduce future payments. If your partial refund is larger than the balance you have left to pay, then we’ll refund you the difference. Generally, refunds are applied starting with your final payment, working backwards to earlier payments.